Capability 08 — Newton & Carter LLC
Human-Centered Design & Section 508
Human-centered design and digital service design: user experience research and design, AI experience design, design systems, and Section 508 and accessibility compliance for web and software products.
Overview
What it is
Newton & Carter LLC provides human-centered design (HCD) services across the full product lifecycle — research, service design, interaction design, prototyping, and usability evaluation — led directly by the Founder & CEO.
Accessibility is treated as a design requirement, not a remediation task: Section 508 and WCAG conformance are designed in, tested, and documented as part of delivery.
Representative activities
What an engagement includes
- User research, service blueprinting, and journey mapping
- Interaction design, prototyping, and design systems
- AI experience design (conversational and agent interfaces)
- Section 508 / WCAG accessibility design, testing, and remediation
- Usability evaluation and iterative design improvement
- Digital service design for citizen- and customer-facing products
Put human-centered design & section 508 to work
One conversation scopes the problem, the approach, and the first deliverable.