Research and service-design plan

All delivery samples

Makes the research question, consent, synthesis and design decision inspectable.

Synthetic research sample. Version 1.0, published November 7, 2026. Authored by Newton & Carter for demonstration; no client, participant or measured outcome is implied.

Newton & CarterDefine what ready means.
01

Scope

02

Build

03

Review

Illustrative planning diagram. Scope and acceptance are agreed per engagement.

Inspect the artifact

The complete, machine-readable source is below. Use it to discuss the structure and acceptance of an engagement.

Download the versioned JSON source →

{
  "version": "1.0",
  "question": "Can a first-time resident identify and begin the correct service?",
  "scenario": "Fictional service directory",
  "tasks": [
    "Find a service by need rather than department",
    "Explain requirements before starting",
    "Recover from an ineligible result"
  ],
  "method": [
    "Agree participant criteria and permissions",
    "Observe task attempts with consent",
    "Record barriers and distinguish observation from interpretation",
    "Review findings and prototype the next iteration"
  ],
  "outputs": [
    "Evidence-linked findings",
    "Journey map",
    "Prioritized changes",
    "Retest plan"
  ],
  "limits": "No participants were recruited for this sample and no findings are fabricated."
}

Explore the related engagement scopes →